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Village of Glencoe, Facilities Manager

                                                             

The Village of Glencoe is hiring its first Facilities Manager! This is a new position that will aggregate the planning, prioritizing and completion of maintenance work at a number of Village owned facilities – if you are a self-starter with experience planning projects and managing contracts, and still enjoy having opportunities to be hands-on and complete some projects yourself, this is the position for you!

 

What the job is: The Facilities Manager plans, manages and carries out all maintenance work in the Village’s staffed facilities (Village Hall, Public Works Garage, water tower storage yard and train station depot) by planning and implementing budgeted projects, utilizing and overseeing contractors, completing work independently or with Public Works Department staff. As the Facilities Manager, you will use your strong understanding of commercial construction and facilities maintenance principles to plan and prioritize work, ranging from multi-year capital projects, to routine testing and preventative maintenance, to day-to-day facilities service requests. You will develop strong and collaborative working relationships with staff in all departments to assess, prioritize and plan facilities projects to minimize operational disruptions. You will apply your professional judgment to determine the appropriate means and methods of completing projects, manage contracts, request staff assistance from the Public Works Department as needed, and sometimes, you’ll roll up your sleeves and complete the work yourself – which can include light carpentry, plumbing or electrical work (which does not require a professional license), and using a variety of hand tools and small electric or air-driven tools.

 

The Facilities Manager has occasional facilities maintenance emergency response duties, but is not part of the Public Works Department’s snow and ice control team.

 

Who we are: Our team is made up of people with diverse backgrounds and experience and we share a common goal – providing the very best services to the Glencoe community.

What we do: Our vision is to make Glencoe the community that people choose to live, work and do business, by providing innovative, responsive, high-quality public services in an environmentally and fiscally sustainable manner. Everyone on our team contributes to us achieving this vision! This means that we put our customers’ needs first, we strive to be leaders and innovators, and we believe in always looking for ways to improve.

 

Why Glencoe: In Glencoe, we strive to live our values. As a local government and as an employer, we prioritize building a culture of inclusion, environmental sustainability, continuous improvement, sound financial management, ethical government and providing the highest level of service to all of our customers (our residents, our businesses and our employees). Glencoe has a proven track record of investing in our community’s infrastructure, our organization’s technology and our employees so that we are able to be a responsive, progressive organization.

 

As an employer, Glencoe offers a highly competitive salary and benefit package, generous vacation and sick leave, a paid family care leave program, flexible work options, IMRF pension and great health insurance options.

 

Our employees have consistently said they like the strong sense of teamwork in Glencoe and our residents have shared overwhelmingly positive feedback about the Village. In our most recent community survey, 99% of respondents rated Glencoe as an excellent or good place to live and 93% said they are very satisfied or satisfied with Village services, earning Glencoe national recognition for outstanding service delivery!

 

Diversity, equity and inclusion are critical to the Village’s success. The Village is committed to fostering a welcoming and inclusive workforce in which all employees are valued, respected and have a sense of belonging. The Village is proud to have a diverse workforce in which all individuals are celebrated.

 

Here’s what you’ll do in a typical day (and a few special projects):

  • Plan, carry out and evaluate preventative maintenance work for facilities and systems to ensure that critical facilities remain functional with minimal operational disruption
  • Apply your knowledge of commercial facilities maintenance to determine work that should be completed by a contractor or Village staff; exercise sound independent judgment to prioritize projects and manage timely completion of projects
  • Communicate regularly with staff in all departments to assess facilities maintenance needs, including developing budget requests and multi-year facilities management plans, monitoring budget, writing requests for bids and evaluating responses before making a recommendation regarding issuing contracts
  • Review and prioritize day-to-day facilities maintenance service requests and determine the methods and means of fulfilling requests, evaluates maintenance and repairs with the goal of incorporating environmentally sustainable materials and practices where feasible and appropriate
  • Manages and monitors annual contract services, outside vendors and contractors performing maintenance and other services (including special projects and the ongoing janitorial services contract); escalates and addresses vendor performance issues as needed
  • Maintain a service request system used to prioritize and respond to requests for service, oversee and perform repairs and maintenance for various facilities systems and equipment, including light electrical or light plumbing work that does not require a professional license
  • Provide emergency assistance in the event of critical facility systems or equipment failures after business hours, on weekends or on holidays by responding to emergencies or coordinating the emergency work of qualified contractors
  • Maintain records, prepares reports and other specialized maintenance records of facilities systems and equipment
  • Provide exceptional customer service

 

 

Required Qualifications

 

Education and Experience

  • High school diploma or equivalent, plus up to one year of technical training
  • 1-3 years of related work experience

 

Functional Knowledge

  • Thorough knowledge of materials, methods, practices and equipment in building trades, and mechanical knowledge related to facilities machines, equipment and tools
  • Understanding of commercial electrical, plumbing and carpentry principles sufficient to determine the appropriate means of completing repairs through use of a contractor or performing the work
  • Strong organization skills; ability to maintain detailed records and maintain organized shop and work areas
  • Working knowledge of practices, methods, materials and tools used in commercial construction
  • Ability to operate equipment and a variety of hand, electric and air-driven tools
  • Ability to learn and apply principles and practices of municipal budgeting, capital projects planning and purchasing
  • Use of IT systems including telephones, tablets, laptops and computers

 

Interpersonal and Communication

  • Excellent customer service skills
  • Great communication skills
  • Maintain strong working relationship coworkers

 

Physical Requirements and Work Environment

  • Frequent lifting, pushing and pulling up to 50 pounds frequently and up to 100 pounds occasionally
  • Frequent walking and standing (sometimes on uneven surfaces); talking and listening
  • Operate a light duty Village vehicle to travel between facilities
  • Walking, grasping, lifting and carrying objects; reaching, operating hand controls and office equipment
  • Strong emphasis on workplace safety
  • Ability to meet deadlines and manage frequent interruptions
  • The Village strongly encourages COVID-19 vaccination as part of the Village’s commitment to providing a safe work environment and to continue serving the community.

 

Salary

The salary range for the position is $71,293 to $96,246 and the position is classified as FLSA exempt (not eligible to earn overtime). The Village offers great benefits, including Illinois Municipal Retirement Fund pension, health insurance, dental insurance, life insurance among others.

 

How to Apply 

Please e-mail cover letter, resume, and application to employment@villageofglencoe.org and reference Job ID 22-16 Facilities Manager  in the subject line of the e-mail. The position will remain open until filled, and first application review will take as applications are received.

 

Persons requiring reasonable accommodations under the Americans with Disabilities Act are asked to contact the Village Manager’s Office at (847) 835-4114. The Village of Glencoe is an Equal Opportunity Employer.


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