ILCMA
Strengthening the quality of local governance through professional management

Village of Pingree Grove, Customer Service Supervisor


The Village of Pingree Grove, IL (population estimate 10,400) is a progressive community located in northern Kane County, Illinois, with Illinois Routes 47, 72 and 20 running through the Village, and with Interstate I-90 nearby.  The Village is a rapidly developing municipality, having increased from a population of roughly 145 in 2004 to the present population, and continues to enjoy ongoing residential, industrial and commercial growth.

The Village seeks an experienced customer service professional to serve as a key member of the Village’s multi-functional administrative team. This is an excellent career opportunity for the successful candidate to gain exposure to a variety of local governmental activities, processes, and to directly integrate in the operation of a growing community. The Customer Service Supervisor reports to the Village Manager and performs work across several functional areas, including customer service, communications, records management, compliance, process improvement, and administrative support. The Customer Service Supervisor is also expected to be appointed to serve as Village Clerk, which includes recording the minutes of all public meetings, including closed sessions, and the publication and filing of minutes, ordinances, and resolutions in book as well as digital formats.

The position is described in detail in the job description posted on the Village’s website.  The position is full-time, FLSA overtime exempt position eligible for all Village benefits.  The Village participates in the Illinois Municipal Retirement Fund for pension benefits, and offers competitive health and dental insurance, as well as other related benefits.  Salary for this position is expected to be between $44,000 and $59,000, depending on qualifications.

Persons interested in this position should submit:

  • A copy of the Village of Pingree Grove Job Application (attached).
  • Cover Letter.
  • Resume.

Applications and resumes should be submitted via email to kplaza@pingreegrove.org. Hard copies are not required.  Applications will be considered as received and the position will remain open until filled.

 

 



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