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November ILCMA Professional Development Event & Metro Luncheon- Hybrid Events

Managing the Media Firestorm: Crisis Communications Training


This course provides introductory training on crisis communications for local government leaders through theory that can be immediately turned into practice. It highlights through case studies how both inaction and acting without a communications strategy when things have gone wrong can lead to disastrous results for communities. Highlighting foundational principles to ensure a municipality implements intentional and strategic public messaging, it leaves leaders better prepared to return to their cities and villages with a plan to ensure they’re ready to communicate with the people they serve when it matters most.

  • How to determine what information to share publicly and when
  • Why the “hide and hope” strategy of shutting down communication can make a situation worse
  • Considerations in crafting the message and choose the messenger
  • Why running your communications like a newsroom works in a municipality’s favor for establishing credibility, creating transparency and contributing to the narrative

Presented by Julie Parker of Julie Parker Communications.

Julie Parker has a unique and extensive background in television and radio news, media relations and crisis communications, having served as both an Emmy award-winning TV news reporter, the media relations director for two of our nation’s largest police departments and as a senior media advisor for the International Association of Chiefs of Police. She guides for-profit, nonprofit and governments organizations as part of the communications consultancy she founded in 2014. Among Julie’s most noteworthy accomplishments are directing the public information strategy for a county government serving a diverse population of 1.1 million people during the COVID-19 pandemic and answering the call 30 days after January 6th to lead communications strategy for the United States Capitol Police. Julie calls upon her twenty years in police media relations and broadcast news during her various projects with the Center for Homeland Defense and Security’s Mobile Education Team, regular speaking appearances at the FBI National Academy, and law enforcement and social media conferences. Additionally, the President’s Task Force on 21st Century Policing invited Julie to provide written testimony on technology and social media.


Addresses ICMA Practice Areas:

In Person Attendees:

Registration/check-in and continental breakfast begins at 9AM at NIU Naperville, E. 1120 Diehl Road, Naperville, IL

Zoom Access:

Zoom Access information will be emailed separately, to each registrant.  Note: Access will not be sent immediately following registration, but prior to the event date.


November Metro Luncheon: A Comprehensive Legal Review of Recent Cases relevant for Municipal Government

Hybrid Event: Attend in-person luncheon or online through Zoom

From the SCOTUS to the Illinois Supreme Court, there have been some important opinions for municipalities, including First Amendment issues, Gender Dysphoria and the ADA, off premise sign regulations, Board censures and several PAC opinions. Come to this Session to make sure you’re up to speed on relevant legal issues.

Presented by Margo Ely, Executive Director of the Intergovernmental Risk Management Agency.


In Person Attendees:

Check-in and Networking begins at 11:30 AM at NIU Naperville, 1120 Diehl Road, Naperville, IL


Zoom Access:

Zoom Access information will be emailed separately, to each registrant.  Note: Access will not be sent immediately following registration, but prior to the event date.


  • Professional Development Event-In Person
    November 9, 2022
    9:00 am - 11:30 am
  • Zoom Access-Professional Development
    November 9, 2022
    9:30 am - 11:30 am
  • Metro Luncheon In-Person
    November 9, 2022
    11:30 am - 1:30 pm
  • Zoom Access Metro Presentation
    November 9, 2022
    12:30 pm - 1:30 pm
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Venue Phone: 630-977-9101

Venue Website:

1120 E. Diehl Road, Naperville, Illinois, 60563, United States


1120 E. Diehl Road

Naperville, IL  60563


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